Leadership Approach

My leadership style is rooted in an action-oriented, people-first approach to coaching and mentoring. I believe in empowering team members by crafting clear, personalized roadmaps that align with their aspirations and career goals. This process starts with well-defined, actionable job descriptions that set clear expectations, paired with a functional assessment matrix. This framework allows team members to evaluate their skills objectively while incorporating 360-degree feedback from peers and managers for a holistic view of their strengths and opportunities for growth.

I apply the same guiding principles and methodologies that drive great design to my leadership approach:

  • Guiding team members through challenges with empathy and clarity.

  • Supporting top performers as they expand into new skill areas and career opportunities.

  • Identifying individual passions and charting paths for their ideal career trajectories.

  • Developing actionable growth plans tailored to each person's needs.

  • Teaching the intersection of business strategy, research, and UX design principles to elevate their impact.

  • Fostering high-performing, collaborative teams that thrive on mutual respect and shared goals.

By combining strategic direction with human-centered leadership, I aim to build a culture where individuals and teams not only excel but also find purpose and fulfillment in their work.

team growth

Team growth starts with well-defined roles and clear job descriptions that set the foundation for success. By providing a detailed understanding of expectations for their current role and future opportunities, team members can easily identify areas for growth. This clarity empowers them to chart a clear path for closing skill gaps, seizing opportunities, and scaling their careers with confidence and purpose.

Example job descriptions

 

Skills Worksheet

Skill worksheets are powerful tools that enable individuals, peers, and managers to assess the current level of expertise for each defined and essential skill required for a role. By providing a structured framework, these worksheets help pinpoint key growth opportunities, offering clear insights into where development efforts should be focused to achieve professional advancement.

Example Skills Worksheets

 

SELF ASSESSMENT

360 FEEDBACK

TARGET SKILL LEVELS

FILL OUT YOUR SKILLS CHART
Once you’ve determined your level for each skill, you’ll plot it on your individual Skills Chart. This will give you a visual overview of where you stand for each skill and you can determine your opportunity areas for growth for the year.

DISCUSS WITH YOUR MANAGER
Your manager will also have the opportunity to plot your skill levels as well as receive 360 feedback from your peers.
You’ll be able to compare the two charts to see where the similarities and differences are for growth purpose

PLOT YOUR GOALS
Lastly, you have an opportunity to set goals for yourself for the future of where you want to go based on your current skills.
This is the time to think about the future of your career and where you want to build skills.

design process

As a Design Leader, I prioritize creating a process that empowers teams to make well-informed decisions driven by data and user-centric insights. This approach ensures we deliver impactful, go-to-market solutions and exceptional user experiences.

To achieve this, our process must be inherently inclusive and deeply collaborative—not only with cross-functional peers but also with key business leaders and stakeholders. Flexibility is equally critical; our process adapts to meet the evolving needs of the business and its customers while maintaining the highest standards of quality and innovation.

I’ve developed a design process that drives success by emphasizing collaboration, uncovering fundamental insights, and adapting with agility based on a thoughtful risk matrix. This framework ensures we consistently produce our best work, aligned with strategic goals and user needs, while staying responsive to the ever-changing landscape.